How do I set up LiveRecover?

LiveRecover takes about 5 minutes to install and set up! Follow the steps below and you'll be running in no time. *Admin access to the Shopify Store is required to install LiveRecover*

HubSpot Video

Click here to begin the installation process 


1. Fill out the form and follow the prompts to install directly

2. Enter you Shopify store URL 

You must be a store admin to be able to install the app on your store. 

3. Begin the onboarding steps


4. Select a Discount to start off with. 

5. Enter your Account Information. 


6. Configure your checkout to be compliant. 

The last step is to go from your Shopify Admin, to Settings -> Checkout. 

Scroll down until you see Customer contact, and change "To check out" to Customers can only check out using email.

Now, scroll down until you see Form options, and change "Shipping address phone number" to Optional.

Next, scroll to the bottom of the page until you see Checkout language, and click on the Manage checkout language button.

In the top navigation bar, select Checkout & system, scroll down until you see Checkout contact. Once you've found it, scroll down until you see the Phone label and Optional phone label fields:

In both Phone label and Optional phone label, type in: Phone - Receive offers and shopping cart reminders via text message (this step ensures you are compliant to text your customers!)

After you've updated both labels, make sure to confirm your changes. Click Save in the top right corner.

7. Go to your LiveRecover Dashboard! 🎉 

On the onboarding page, click Finish Setup at the bottom and you'll be taken to your LiveRecover Dashboard!