Segment Filter Glossary

Voyage has a wide array of segmentation filters you can use to target just the right audience at just the right time. In this article we'll list all those filters, grouped according to the integration source that enables the filter. We also include the types of data the filter will ask from you when you add the filter, and a brief description of what the filter is capable of.

Segmentation filters are checked before each message, because they filter based on each subscriber’s attributes or actions since the Drip started. It helps to think of it as a chain of messages, where the links between each message are the delays. Before each message in the chain is about to be sent, the segmentation criteria is evaluated to determine whether or not to continue the chain. If the subscriber fails to meet the criteria, the chain ceases to continue. Every link in the chain is evaluated with segment filters, as opposed to trigger/event filters that only evaluate the first link.

Note: If you are missing any of these segment filters in your interface, read more about possible causes here.

 

Source Filter Name Data Type Description
Voyage Placed Order Frequency Type, Number, Period Type, Date(s) or Days Customer has or has not placed an order, or placed a certain number of orders; at any time, in the last X days, before or after a certain date, or between dates.
Voyage Subscribed Frequency Type, Number, Period Type, Date(s) or Days Customer has or has not subscribed, or subscribed a certain number of times; at any time, in the last X days, before or after a certain date, or between dates.
Voyage Viewed Product Frequency Type, Number, Period Type, Date(s) or Days Customer has or has not viewed a product, or viewed it a certain number of times; at any time, in the last X days, before or after a certain date, or between dates.
Voyage AB Testing Is or isn't, Select Group A, B, C, or D Customer is or isn't within one of four randomly assigned 25% groupings for A/B testing purposes.
Voyage Campaign Engagement Type, Campaign Type, Specific Campaigns, Period Type, Date(s) or Days Customer has received, has not received, has clicked on, has not clicked on or has clicked a certain number of times; on any campaign types or specific campaign type(s); or a specific selection of particular campaigns; at any time, in the last X days, before or after a certain date, or between dates.
Voyage Country Includes or Excludes, US or Canada Customer is from or is not from one of the selected countries.
Voyage Custom Event Has or Has Not Triggered, Specific Custom Events Customer has or has not triggered the selected custom event.
Voyage Email Match Type, Text Customer's email is or isn't, contains or doesn't contain the text specified.
Voyage First Name Match Type, Text Customer's first name is or isn't, contains or doesn't contain the text specified.
Voyage Keyword Is Equal or Is Not Equal, Specific Keywords Customer used keyword(s) that are or are not equal to the selected keyword(s).
Voyage Language n/a Customer's language.
Voyage Last Name Match Type, Text Customer's last name is or isn't, contains or doesn't contain the text specified.
Voyage Original Source Is Equal or Is Not Equal, Specific Campaigns Customer's original source was or was not from the specified campaigns.
Voyage Time Zone Includes or Excludes, All U.S. Time Zones Customer's time zone includes or does not include selected US time zones.
Shopify Added to Cart Frequency Type, Number, Period Type, Date(s) or Days Customer has or has not added to cart, or added to cart a certain number of times; at any time, in the last X days, before or after a certain date, or between dates.
Shopify Order Cancelled Frequency Type, Number, Period Type, Date(s) or Days Customer has or has not cancelled an order, or cancelled a certain number of orders; at any time, in the last X days, before or after a certain date, or between dates.
Shopify Order Delivered Frequency Type, Number, Period Type, Date(s) or Days Customer has or has not had an order delivered, or has had a certain number of orders delivered; at any time, in the last X days, before or after a certain date, or between dates.
Shopify Order Refunded Frequency Type, Number, Period Type, Date(s) or Days Customer has or has not had an order refunded, or has had a certain number of orders refunded; at any time, in the last X days, before or after a certain date, or between dates.
Shopify Order Shipped Frequency Type, Number, Period Type, Date(s) or Days Customer has or has not had an order shipped, or has had a certain number of orders shipped; at any time, in the last X days, before or after a certain date, or between dates.
Shopify Placed Order Frequency Type, Number, Period Type, Date(s) or Days Customer has or has not placed an order, or placed a certain number of orders; at any time, in the last X days, before or after a certain date, or between dates.
Shopify Started Checkout Frequency Type, Number, Period Type, Date(s) or Days Customer has or has not started checkout, or has started checkout a certain number of times; at any time, in the last X days, before or after a certain date, or between dates.
Shopify Became Customer Period Type, Date(s) or Days Became a customer at any time, in the last X days, before or after a certain date, or between dates.
Shopify Created At Period Type, Date(s) or Days Customer was created at any time, in the last X days, before or after a certain date, or between dates.
Shopify Customer Tags Includes or Excludes, Specific Customer Tags Customer's tag(s) include or excludes specific selected tag(s).
Shopify Purchased Product Occurrence, Specific Products Customer has or has not purchased one or more specific selected products.
Shopify State Match Type, Text Customer's state is or isn't, contains or doesn't contain the text specified.
Shopify Total Orders Equality or Inequality, Number Customer's total lifetime order count is greater than, less than or equal to the specified number.
Shopify Total Spent Equality or Inequality, Number Customer's total lifetime spend is greater than, less than or equal to the specified number.
Shopify Zip Code Match Type, Text Customer's zip code is or isn't, contains or doesn't contain the text specified.
Recharge Became Customer Period Type, Date(s) or Days Became a customer at any time, in the last X days, before or after a certain date, or between dates.
Recharge Number of Active Subscriptions Equality or Inequality, Number Customer's number of active subscriptions is greater than, less than or equal to the specified number.
Recharge Number of Subscriptions Equality or Inequality, Number Customer's number of subscriptions is greater than, less than or equal to the specified number.
Recharge Subscription Status Is Equal or Is Not Equal, Active or Inactive Customer's subscription currently is or is not, active or inactive.
Recharge Became Subscriber Frequency Type, Number, Period Type, Date(s) or Days Customer has or has not become a subscriber, or became a subscriber a certain number of times; at any time, in the last X days, before or after a certain date, or between dates.
Recharge Charge Upcoming Frequency Type, Number, Period Type, Date(s) or Days Customer has or does not have an upcoming charge, or the charge is greater than, less than or equal to a specified number; at any time, in the last X days, before or after a certain date, or between dates.
Recharge Subscription Cancelled Is Equal or Is Not Equal, Active or Inactive Customer's subscription currently is or is not, active or inactive.
Klaviyo Campaign Engagement Type, Campaign Type, Specific Campaigns, Period Type, Date(s) or Days Customer has received, has opened or has clicked on; on any campaign types or specific campaign type(s); or a specific selection of particular campaigns; at any time, in the last X days, before or after a certain date, or between dates.
Klaviyo List Is or isn't, Select Specific List(s) Customer is or isn't on one of the selected specific lists.
Big Commerce Added to Cart Frequency Type, Number, Period Type, Date(s) or Days Customer has or has not added to cart, or added to cart a certain number of times; at any time, in the last X days, before or after a certain date, or between dates.
Big Commerce Order Cancelled Frequency Type, Number, Period Type, Date(s) or Days Customer has or has not cancelled an order, or cancelled a certain number of orders; at any time, in the last X days, before or after a certain date, or between dates.
Big Commerce Placed Order Frequency Type, Number, Period Type, Date(s) or Days Customer has or has not placed an order, or placed a certain number of orders; at any time, in the last X days, before or after a certain date, or between dates.
Gorgias Updated Conversation Frequency Type, Number, Period Type, Date(s) or Days Customer has or has not updated a conversation, or updated a conversation a certain number of times; at any time, in the last X days, before or after a certain date, or between dates.
Manual Import All Match Type Customer matches or does not match the custom attribute created by the selected manual upload.

 

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